Energized Hosting Inc. T provides services to clients all around the world. Energized Hosting T has the responsibility to protect each client and provide them with the best services available. The following guidelines were designed to insure these services.
Content:
All services provided by Energized Hosting , Inc. may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, unlicensed software or files, or material protected by trade secret and other statue. The subscriber agrees to indemnify and hold harmless Energized Hosting , Inc. from any claims resulting from the use of the service which damages the subscriber or any other party. Examples of non-acceptable content or links
Energized Hosting Inc will be the sole arbiter as to what constitutes a violation of this provision.
Unlimited Traffic/Hits & Server Resource Usage:
Energized Hosting , Inc is pleased to offer our clients unlimited traffic/hits, and server usage. Unlimited Traffic/Hits refers to the number of visitors to your website, NOT the amount of bandwidth/data transfer. Your account is still limited to the allotted bandwidth/data transfer included with your selected package. To maintain the integrity of our service the following traffic/usage limitations apply.
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Sites with banners, graphics or cgi's running from their domain being used on other domains.
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Sites with immense graphic archives or galleries.
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Sites offering immense download archives, such as .zip, .tar, .ra and .GZ.
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Sites running large chat room gatherings.
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Sites using more than 20% of system resources
If you do not qualify for unlimited traffic/hits, your account may be required to be upgraded, or, Energized Hosting Inc may move your site to a different server, in order to reduce the load on the server you are currently residing. Energized Hosting Inc will be the sole arbiter as to what constitutes a violation of usage limitations. Bandwidth/data transfer will go unmonitored until you reach your account limit, then normal over-usage data transfer costs will apply. At any time Energized Hosting Inc may move your site to a different server, to reduce the load on the server you are currently residing.
Chat Rooms:
Energized Hosting , Inc does allow clients to install their own chat rooms. However, these tend to be large system hogs and may fall into the usage limitations clause. We do provide an html based cgi chatroom that runs without hindering the performance of the machine for others. You are free to run your own chat script, as long as it does not hinder server performance.
Background Processes/Programs:
Energized Hosting Inc may allow programs to run continually in the background, these are considered on a one to one basis and a extra charge may be incurred based on system resources used and operational maintenance needed.
Cron Jobs:
Energized Hosting T does allow Cron Jobs to be conducted on our servers.
IRC:
Energized Hosting T currently does not allow IRC or IRC bots to be operated on our servers.
Multiple Connections:
Multiple telnet and ftp sessions are allowed, on a single hosting account.
Idle Timeouts:
Energized Hosting Inc may disconnect any idle connection to the network.
Average timeouts are:
FTP - 300 seconds
Telnet - 2 hours
Commercial Advertising - Email:
Spamming, or the
sending of unsolicited email, from a Energized Hosting Inc. servers or
using an email address that is maintained on a Energized Hosting , Inc.
machine is STRICTLY prohibited. For general reference, we consider spam
any email that is sent to more than 10 people at a time that did not ask
for it to be sent to them. We would immediately terminate the
services if we receive more than 3 spam complaints during any
calendar month. Plese note that no refunds for unused service period
would be issued.
Energized Hosting Inc. will be the sole arbiter as to what constitutes a violation of this provision. Opt-In email is acceptable, as long as Opt-Out/Removal request are fully honored. Please make an effort to limit outgoing mail on your account to no more than 1000 pieces per DAY and no more than 20 pieces per minute. Many times we have seen sites push over 1000 emails in one hit, this causes extreme server loads and prevents other people from accessing server services. Large mailings are preferred to be sent from the hours of 12AM - 8AM EST. Sites with large mailing databases, need to be placed on dedicated server platform.
Reverse DNS Entries:
We reserve the right to deny any request for reverse DNS entries. There will be no refunds if we decline your RDNS request.
Server Abuse:
Any attempts to undermine or cause harm to a Energized Hosting Inc. server or customer of Energized Hosting , Inc. is strictly prohibited. Energized Hosting Inc. will pursue legal action to the fullest extent for all abuse of the Energized Hosting Inc. T Network.
Suspension/De-Activation:
If any terms or conditions are failed to be followed it will result in grounds for account suspension or de-activation. Energized Hosting Inc reserves the right to remove any account without prior notice. If Energized Hosting Inc deactivates your account(s) for violating policy, your will forfeit your rights to a refund and none will be given. No refunds for advance payments, on de-activated accounts. Normal policy is a warning first, and account de-activation the second offense. Serious offenses may cause immediate de-activation.
Cancellation and Refunds
EnergizedHosting.com reserves the right to cancel the account at any time. EnergizedHosting.com gives you an unconditional 30 day money back guarantee on managed shared hosting, and reseller solution's. There are no refunds on dedicated servers or colocation services. Only first-time accounts are eligible for a refund within fisrt 30-days of singing up. Unless cancelation is requested within 30-days of signing up, all payments made to Energized Hosting are non-refundable.
Domain purchases are non refundable.
Money back Guarantee
The 30 day money back guarantee does not apply to dedicated and colocation services. We reserve the right to refund a prorated amount or no refund at all. All of EnergizedHosting.com's managed shared and reseller plans carries a 30 day unconditional money back guarantee on them. If you are not completely satisfied with our services within the first 30 days of your service, you will be given a full refund of the contract amount.
Privacy Policy
Energized Hosting Inc. respects the privacy of every individual who visits our Web sites, responds to our interactive advertisements or sends us e-mail. This Privacy Statement outlines the information Energized Hosting Inc will collect and how we will use that information.
All order forms on Energized Hosting Inc utilize a Secure Socket Layer (SSL) or Secure Electronic Transaction (SET) protocol to provide "secure sessions" for our visitors. Through the "secure session," information that you input into a Energized Hosting Inc order form will be sent and will arrive privately and unaltered at a Energized Hosting Inc server. This security prohibits other companies and Web users from being able to access your information. Energized Hosting Inc will not collect any personally-identifiable information about you (that is, your name, address, telephone number, or email address) unless you provide it to us voluntarily.
The following are some examples of when Energized Hosting Inc may require that you provide personally-identifiable information:
If you do not want your personally-identifiable information collected, please do not submit it to us. If you have already submitted this information and would like for us to remove it from our records, please contact us at the email address listed at the bottom of this Statement. We will use reasonable efforts to delete your information from our existing files.
When you do provide us with personally-identifiable information, we may use that information in the following ways, unless stated otherwise:
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we may store and process that information to better understand all customer needs and how we can improve our products and services for all customers
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we may use that information to contact you with new promotions and announcements if you have previously provided your permission and if the promotions and announcements are in your interest
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we may contact you if we have questions about your account
Energized Hosting Inc will not sell personally-identifiable information to third parties, unless stated at the time of collection. We may share information with business partners. We are committed to giving you the choice whether or not we use your information for marketing purposes or share information with business partners.
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